I have tried to change the Owner of a folder to another BOX account. However, it says the new Owner doesn't have enough storage. That is inaccurate as the new Owner has nearly 10GB of unused storage. How I overcome this?
Hi Kristina,
Welcome to Box Community and glad to assist!
Please have the affected user to contact Product Support so we could check his/her account details.
We'd love to further assist!
Try editing the new owner and tick the 'unlimited' storage box - that should remove any constraints and confirm if its a genuine space issue.
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