I set up two members with the same e-mail domain. But one of the two is considered external for some reason? Should I delete and resend invite? I would like to convert to internal user like me. TYVM
Question
Changing External to Internal
Hi
Welcome to Box Community and we’re glad to assist!
In order to provide fix for your error, can we obtain a screenshot of your error when you sent the invitation?
We wait for your reply!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.