I was able to put in the email address change, but when I click the link in the confirm address email from box. It asks me to log in (with old email) then asks me to create a local password. I enter that but then it gives me a forbidden 403 message. I don't think my account is a SSO so I'm not sure why this is happening?
Hi Louise,
Welcome to Box Community!
To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.
Thanks for posting!
this is completed bu t I haven't had any responses/ Are you using lou@furglu.com as email?
still showing an unverified email and when I go to verify both from mobil environment and desktop I still get the 403 forbidden message.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.