I am trying to change the email address on my account. When I go to link another email address to the account, it says one already exists, but then I cannot login with that email address.
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Hi Briel,
Welcome to Box Community!
I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.
Thanks for posting!
Best,
Ann
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.