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Question

Changing email

  • May 23, 2025
  • 1 reply
  • 18 views

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I am an individual user (freelancer). Unfortunately the company who provided the email account I signed up with is no longer offering email hosting, so that address is not going to be functional after next week. I can't find ANYWHERE to change my email login in Box. I have tried linking a "personal email address" to my account but it just comes up with an error. 

1 reply

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Hi Caroline,

Welcome to Box Community and glad to assist!

Let me create a new case and a member of our team will be in touch, please keep an eye out.

Thanks for posting!