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Question

Changing DropBox Source accounts

  • May 23, 2025
  • 1 reply
  • 8 views

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I'm not having any luck migrating my DropBox files to Box with the Shuttle.  I want to try a different DropBox Account but every time I click on the DropBox source, it logs me in with the existing creds and doesn't provide an option for a different account.  I've deleted the source and tries to re-add it.  But it just keep authenticating the same DropBox account.  Is there a way to dump those creds and use new ones?

Thanks,
Chris

1 reply

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Hi Christopher, 

Welcome to Box Community and glad to help! 

Looks like you're now working with a member of our team to address this query. Please keep an eye out and we'll stay in touch. 

Thanks for posting!