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Changing Co-Admin Users

  • May 22, 2025
  • 1 reply
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To whom it may concern,

This is Mina Jeong, Doc Manager in JOWP.

Under the current plan (Business Plus), managed user accounts can be granted to only three users. In case, we replace one of them, what will be the subsequent impacts?

For example, co-admin user is changed from A to B,

1) user A will lose the entire access to the BOX and require to re-create the account as an external user?

2) Or he is still entitled to view and modify the files in BOX?

What will be the impact when changing the arrangement as above?

Kindly advise me at your earliest conveninece at [personal information--redacted]

Thank you.

Mina Jeong

    1 reply

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    Hi Mina, 

    Welcome to the Box Community, I'm happy to help

    To answer your question, if you are planning to delete an existing managed user account (user A) to replace it with another user (user B), then yes user A will lose his entire access to the Box. He will have to sign up for a new account should he wish to continue use Box and would have to be re-invited to any contents he was invited or given access to.

    For more details on deleting a managed user, please take a look at this article: https://support.box.com/hc/en-us/articles/360043694514-Deleting-a-User-and-Transferring-Their-Content 

    Thanks for reaching out and if you have any questions, please let us know!

    Best Regards,

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