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Question

Changing and saving settings

  • May 22, 2025
  • 1 reply
  • 40 views

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Hello, I am trying to change my email notification settings to override the default settings, but am getting an error message "sorry, there was a problem saving the settings for this folder." Can you please let me know how to override this?

Thanks, 

Justyna

1 reply

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Hi Justyna, 

Welcome to the Box Community!

Have you tried to refresh your browser to see if the changes you made weren't really saved?

If the issue persists, can you try clearing your browser cache and then re-login to your Box account and try to save these changes again?

Let us know how it goes and if you need further assistance!

Best regards,