My organization has an account and I will be leaving my role soon and would like to formally make my co-administrator the administrator for our account.
Question
Changing Administrator
Hi Tracy,
Welcome to Box Community and glad to help!
You may follow these steps to transfer the Admin privileges:
Note
This task can be performed only by the current Box admin for your organization, logged in as the Box admin.
- While logged in as your organization's Box account Admin, go to Admin Console > Users and Groups.
- Click the Managed Users tab.
- Click your Admin account in the list of users (it will have the value Admin in the Role column).
- In the Role and Access Permissions section, click Edit.
- In the Role field, click the Change Account Admin link.
- In the Select Your Role field, select a new role. You can either set yourself to be a Co-Admin, which will allow you to retain some administrative control of the account, or as a general user on the account, which will remove your access to the Admin Console.
- In the New Admin field, enter the name of the managed user that will be the new Box account administrator.
- Click Save.
The existing administrator will receive an email notification to verify the change. The admin transfer will not occur until verified by the existing admin.
Hope it helps!
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