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Question

Changed my phone number, Cant login

  • May 23, 2025
  • 2 replies
  • 38 views
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Hi, I have changed my phone number, but i know my username and password. So now when I’m trying to login it says text you a security pin check your msgs, but i changed my number. Please help me to login. Thank you

    2 replies

    C
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    Hi Samreet, 

    Welcome to Box Community and glad to assist! 

    We have opened a new case for your log in issue. A member of our team will get in touch shortly, please keep an eye out. 

    Thanks for posting! 

    C
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    Can someone reach out to me regarding my BOX account, I can not get into my account to change my phone number in BOX.  I not long have access to the phone number that BOX is send the verification code to, which means I can't not get into my BOX account, I need help asap.

    Can someone call me asap at 410-227-9116 please>

     

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