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Changed my # and I can't login now, please help

  • May 23, 2025
  • 1 reply
  • 10 views

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The cell phone associated to that # broke and I have no access to the phone at this time or this phone number.  How can I change my #? I changed the password but cannot access the account, thank you.

1 reply

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Hi Jennifer, 

Welcome to Box Community and glad to help! 

We've created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!