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Question

Change Sign in Phone Number

  • June 8, 2026
  • 1 reply
  • 12 views

I need support with changing my accounts sign in phone number for the two factor authentication. 

1 reply

Rona Box
  • Community Manager
  • June 10, 2026

Hi ​@paralegal111

Welcome to Box Community, and we’ll help in changing your phone number for your MFA! 

 

It indicates that you have already collaborated with one of our team members, and please keep an eye out. We will continue to get in touch with you while resolving this case. 

 

Thanks for posting, and we hope that this will be sorted out very soon!