Hello. My Phone Number Changed, can't access the sms confirmation. Can you guys help me, please?
Thank you.
Hi Maurício,
Welcome to Box Community and glad to assist!
Upon checking 2FA is not enabled in your Box account. By any chance, do you have an alternate Box account that's impacted by this issue?
If so, please contact Product Support and create a new case using the affected account.
We'd love to further assist!
Sorry. Is another email, mauricio@protonmail.com.
I had to create this current account to post messages on the forum
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.