My account has 2FA enabled but I changed my phone number this. Can't seem to find any better way to contact support, although I know they'd need account specific info.
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Hi Gen,
Welcome to Box Community and glad to assist!
I have created a ticket to address your 2FA issue and a member from Product Support Team will get in touch and please keep an eye out.
Thanks for posting!
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.