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My friend changed phones, so I can't use the two-factor authentication app. I can't log in, so I can't issue a ticket. How do my friends log in?
I want my friend to tell me what to do and the URL of the inquiry

Hi 田川英明,


Welcome to the Box Community! I'm happy to help.


This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.


Please check your email for updates. 


Best, 

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