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Question

Change phone and can't 2FA

  • May 27, 2025
  • 1 reply
  • 84 views
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My friend changed phones, so I can't use the two-factor authentication app. I can't log in, so I can't issue a ticket. How do my friends log in?
I want my friend to tell me what to do and the URL of the inquiry

    1 reply

    C
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    Hi 田川英明,

    Welcome to the Box Community! I'm happy to help.

    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.

    Please check your email for updates. 

    Best, 

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