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Hi 

BOX, can you please reach out me. We need to change ownership on a account. The previous owner is no longer in the company, so we can’t reach out to him, and also we need to change billing information. I have written about this topic before but haven't received an answer that I can use - please help

Hi Anders, 

Welcome to the Box Community, I'm happy to help!
 
This will require some account specific information to address, so I've submitted a case to Box Product Support on your behalf. Kindly check your email for details and future updates.
 
Please come back and let us know how things go with support!
 
Regards,

How can I get an ownership of our account ? Our billing team had ownership of the account, but we switch to the new billing and we still need access to this account. 

I am not the owner, however, the owner of my BOX.com left the company, how can i change the ownership and billing info? Is there any email contact i can reach to resolve this issue?

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