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Question

Change ownership

  • May 23, 2025
  • 2 replies
  • 41 views

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Hi 

BOX, can you please reach out me. We need to change ownership on a account. The previous owner is no longer in the company, so we can’t reach out to him, and also we need to change billing information. I have written about this topic before but haven't received an answer that I can use - please help

Thank you

Ricardo Godínez

2 replies

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Hi Ricardo, 

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf.

You should be receiving an email confirmation shortly so please check your email for details and updates.

All the Best, 


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A company has gone into liquidation and I have purchased the assets and now wish to change permissions for content stored on Box.

 

Thanks