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Question

Change of billing currency

  • May 22, 2025
  • 2 replies
  • 52 views

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I have moved country and would like to change the currency I am billed in from $USD to Australian Dollars. How do I do this?

Regards 

David

2 replies

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Hi David,

Welcome to the Box Community! I'm happy to help.

Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Team to work directly with you.

You may want to check this article from our Box Product Support about "Payment Methods Accepted by Box".

https://support.box.com/hc/en-us/articles/360044193453-Payment-Methods-Accepted-by-Box

Best,    


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Hi, I sent a request to billing@box.com on 10 October but don't seem to have had a response to this query? Any thoughts?

Regards

David Shiell