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Hi, 


Our admin user no longer have access to his gmail account which is the registered email as admin in box so we can't view the billing for July 2024 and can no longer login to change the payment method. Please help to raise a ticket as I don't think we have that feature. 


Appreciate your feedback. Thanks!

Hi there, 


Welcome to Box Community and glad to help!


As you've requested, we've created a new  case and a member of our team will contact you through email so please keep an eye out. 


Thanks for posting! 


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