Skip to main content
Question

Change my phone and 2FA is not working

  • May 22, 2025
  • 1 reply
  • 18 views
C
Forum|alt.badge.img

Please, could you help me to open a ticket to change my phone number to login using 2FA?. I was trying to find a place to open a ticket butI couldn't find it.

Thank you!

Luis Rodriguez.

    1 reply

    C
    Forum|alt.badge.img

    Hi Luis,

    Welcome to the Box Community,
     
    This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon.
     
    Please check your email for updates. 
     
    Best, 
    Terms of ServiceAccessibility statement