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Hello,

I am trying to change my default email address on a personal box.com account from my work email that no longer is valid to my personal email. How can I accomplish this?

I tried doing what others were told to do but I don't get the options they discuss.

Thanks!

Hi Kim, 

Welcome to Box Community and glad to assist!

Can you share a screenshot of your error using this thread? 

We'd love to further assist!