Skip to main content
Question

Change Enterprise Owner Error

  • May 23, 2025
  • 2 replies
  • 25 views

Forum|alt.badge.img

There was an error while editing this user. Please try again.

 

I am a co-admin and cannot edit some users.

2 replies

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to help! 

Please confirm if you have permission to edit your managed user's settings.

Here's how to check: 

  • Login to box.com and navigate to Admin Console> Users & Groups. 
  • Hover over to your profile and click on it.
  • In Edit User Access Permissions, under the Co-Admin section see if the files and folders is checked.

If not, please reach out to your Main Admin to help you modify your Co-Admin permissions. 

Hope it works! 


Forum|alt.badge.img

None of the option in that section are checked. Thanks for this. I will have the Admin grant me all those check boxes.