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Change email & phone number

  • May 23, 2025
  • 1 reply
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My current email is [personal information--redacted] my old email address is [personal information--redacted]. My current phone number is [personal information--redacted] my old phone number is [personal information--redacted].

    1 reply

    Forum|alt.badge.img

    Hi SLB Billing, 

    Welcome to the Box Community, I'm happy to help!

    Please refrain from posting your personal information as this channel is a public forum. 

    If you wish to update the email address, kindly follow the steps provided in this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail 

    To update your listed contact number, you can click the "View profile" option under your display picture then click the "Edit Information" button to remove your old number and replace with your new number and make sure to click "Save".

    Thanks for reaching out and let us know how else we can help!

    Regards,

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