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Question

Change email for individual free account - my primary email has been turned off due to issues on dark web.

  • May 23, 2025
  • 1 reply
  • 11 views

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* Free Account

* All help links say “contact box administrator”

* My primary email was deleted from server due to dark web issues

* Only secondary email is active but can not change it to primary

*I want to change primary to 

1 reply

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Hi there, 

Welcome to the Box Community!

As per checking, the secondary email was not confirmed yet. Please check your Inbox and confirm the account. 

Thanks!