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Question

CHANGE EMAIL AND SECONDARY EMAIL

  • May 22, 2025
  • 3 replies
  • 34 views

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I need to change my BOX account email not associated with account and put llc on secondary email account

 

3 replies

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Hi there, 

Welcome to the Box Community!

To change the Primary Email address associated with your Box account, you first need to link another email as a Secondary email. A confirmation email will be sent to your added email and once that email is confirmed, you will see the options to "Make it Primary" and "Remove" .
  • Make it Primary - this allows you to change the Primary email for your Box
  • Remove - this allows you to unlink that email from Box
You can check out this article for more details: Managing Account Settings.
 
Thanks for reaching out and please let us know how else we can help!
 

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362976492687 In my case, I am not receiving any confirmation email.

 


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Also there is no way to even find my email address on box on my ipad