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change email address

  • May 27, 2025
  • 1 reply
  • 9 views

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could you help me please? I need to do this, but can simply add a second email adress, but not delete the so far primary one. how can I?

1 reply

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  • Author
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  • 34746 replies
  • May 27, 2025

Hi Susanne, 

Welcome to Box Community and glad to assist!

Since you've already added a secondary email to your Box account. 

Here's how to make a secondary email address your primary email address:

  • Log in to box.com> navigate to your Account Settings and scroll down to 'Login and Email Addressess.'
  • Click Make Primary next to the email address you want as your primary email address.

Thanks for posting!