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Question

Change email address

  • May 27, 2025
  • 1 reply
  • 13 views

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I need to change the email address on my account to <personal information redacted>

I have tried to add a personal email address and then make that primary, but I had 2 issues.  First, it added it but then no verification email was received.  I removed it and tried again, and now I cannot add it at all.

 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Wendy,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

Thanks for posting!