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Question

Change email address

  • May 23, 2025
  • 8 replies
  • 25 views

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Hi, I would like to change my email address but every time I try, I get error code 403.

Please advise

8 replies

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Hi Cristiano, 

Welcome to Box Community and glad to help!

We've created a new case and a member of our team will contact you through email so please keep an eye out. 

Thanks for posting! 


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I am having the same problem. 


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I am having this same problem. 


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I have the same problem. Can you help please?


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I want to change my email address.  How do I do this?


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Same I would like to change my email!


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I too would like to change my email address. Making matters worse, I can no longer access l the email address that my box account uses so I won’t know if you email me about this topic. Can you post a way for me to communicate with you directly? Thank you


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Unsurprisingly, I'm running into the same 403 error code, so is it safe to assume the issue has not been resolved yet?