Change email address

Hi there,

Welcome to the Box Community! I'm happy to help.

Free users will need to add or "Link Personal Email" to be able to change your primary email address in Box.

To add an email address:

• Click Link Personal Email.
• Enter your new email address and click the Save button.
• An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.
• Once your secondary email is linked and verified, you will have the option to "Make it Primary".To make a secondary address your primary address, just click Make Primary button.

Kindly check this link from our Box Product Support page.

https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail

Best,