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Change email

  • May 22, 2025
  • 1 reply
  • 62 views
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I use box with an old email address [personal information--redacted], which I no longer have access to. I cannot receive any alerts or comments. It works for my file sharing. I wanted to change my email address [personal information--redacted] without losing my account data. How to do. Please send me the information on the following email address [personal information--redacted]. Thanks in advance, Good day M PERROT 

    1 reply

    Forum|alt.badge.img

    Hi Jean, 

    Welcome to the Box Community!

    We checked your profile and it looks like your @bbox.fr email is already listed as the Primary email on the account so emails from Box should be going to this email address. 

    Looks like you are all set. If you have any questions, please let me know and I would be more than happy to help!

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