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Question

Change E-Mail address not possible

  • May 23, 2025
  • 1 reply
  • 13 views

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I would like to change the E-Mail address for my Box account.

Unfortunately the option to add other E-Mail is not there and the present "Link Personal Email" asks me to upgrade my Box account (currently Individual)

How can I achieve the E-Mail change?

1 reply

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Hi Stephan,

Welcome to Box Community and glad to help! 

We've created a new case and a member of our team will contact you through email, please keep an eye out. 

Thanks for posting!