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Question

change billing method

  • May 23, 2025
  • 2 replies
  • 22 views

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Hello, I would like to change my payment method from credit card to bill.com but the option isnt available under "new payment"

2 replies

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Hi Heather, 

Welcome to Box Community! 

In order to update your payment method kindly contact our dedicated team by opening a support case with our Billing Team

Thanks for posting! 


  • New Member
  • November 2, 2025

Nothing has worked trying to update my credit card.  I have tried for days.  Please tell me how.  The link above for support with billing team does not work either!