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Question

Change administrator (domain changes).

  • May 27, 2025
  • 1 reply
  • 9 views

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Is it possible to change the administrator account to a domain that is not registered?

example)
Currently:admin@domainA.com
After change:admin@domainB.com

"domainA.com" and "domainB.com" cannot be domain verified.
(Company policy)


thank you.

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and I'm here to help! 

To assist with your Admin transfer, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email. 

Thanks for posting!