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change administrator

  • May 22, 2025
  • 1 reply
  • 12 views
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I am the descendant of the former administrator, but I do not reach the admin rights. Please can you help me.

Username: [personal information--redacted]

The former administrator was Rolf Dassen, mail: r

[personal information--redacted]

My email: 

[personal information--redacted]

    1 reply

    C
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    Hi VVE, 

    Welcome to the Box Support, I'm happy to help!

    You can check out and follow this article for the standard process for changing the Primary Admin of a Box Organization: https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins 

    If you have any questions, please let us know and we will do our best to help you!

    Regards,

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