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Question

Change admin email

  • May 23, 2025
  • 1 reply
  • 6 views

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Our primary e-mail address is changing so I need to change the "root" address associated with our account.  Looking at the responses in the support area it appears a ticket needs to be raised.  We have a couple of weeks until the original e-mail address will stop working so I need to get this changed over fairly soon.  Thanks!

1 reply

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Hi there,

Welcome to the Box Community, I'm happy to help!

This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.

Thanks for posting!