Our primary e-mail address is changing so I need to change the "root" address associated with our account. Looking at the responses in the support area it appears a ticket needs to be raised. We have a couple of weeks until the original e-mail address will stop working so I need to get this changed over fairly soon. Thanks!
Question
Change admin email
Hi there,
Welcome to the Box Community, I'm happy to help!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
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