I am a new Office Administrator at my organization. The previous administrator has retired. I need to have her permissions transferred to me. Can you help?
Question
Change Admin
Hi Julia,
Welcome to the Box Community!
I understand that your current Admin has retired and need to transfer the Admin role to you, you can follow the guidelines provided in this article:
Thanks for posting and please let me know if you have any questions!
Regards,
Thanks for the information. Regrettably, I don't have access to her account. The article gave me this information,
- If your previous admin has left your organization and you do not have access to their Box account, you will need to submit a support ticket to first authorize your request. How do I make this happen?
Hi Julia,
This will require some account specific information, so I've submitted a case to Product Support on your behalf. Kindly check your email for details and further updates.
Please come back and let us know how things go with support!
Best regards,
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