Skip to main content
Question

Change account email address

  • May 23, 2025
  • 4 replies
  • 39 views

Forum|alt.badge.img

Can I get a contact to change my email address on my account?  

4 replies

Forum|alt.badge.img

Disregard my request, I was able to figure it out


Forum|alt.badge.img

Hi Al, 

Welcome to Box Community and glad to help! 

Looks like you've figured it out! And if you happen to have other concerns and issues, please feel free to join in this forum. 

We'd be happy to assist! 


Forum|alt.badge.img

How were you able to change your email address? I have a personal account (not business) but there is no option to do so.. Responses to other posts for this always say to "Add another email address", but I do not have that option. It shows my default address and my only other option is "Link personal email address". When I click on that it says I have to upgrade. I don't want to upgrade, I just want to change my default email address. 


Forum|alt.badge.img

So, I was added to the Box by my customer, Fed contract, and was able to update it through my edit profile if I recall. I am not sure about the free account.