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We opened a case on Tuesday, July 29th, high priority, and have not received any response.  Any suggestions as to next steps?

Hi ​@Changing25

Welcome to Box Community, and we’re glad to help! 

It appears that our specialist has responded, could you check your inbox? Looks like our specialist is asking for an account-specific question. 

 

We hope to get this sorted very soon, and have a safe weekend! 


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