Hello.
Hope everything is well.
Do you have any updates on this case #2846266? Even a page with a case doesn't exist.Please let us know if any changes.
Thank you
Question
Case #2846266
Hi Michael,
Welcome to Box Community and I’m here to help!
Looks like the ticket #2846266 has closed due to inactivity. We have not received an active response from your side that's why the ticket was closed.
Kindly open a new ticket using support.box.com and rest assured that we'll get back to you shortly.
Thanks for posting!
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