Hi Box Team,
I have submitted the above case given that my account has been deactivated and I have been asked to contact the billing team. As of date, I cannot access all my important files which i require in my day to day work
I am yet to hear from someone and this is urgent please.
Thanks
Riad Peertum
Hi Riad,
Welcome to the Box Community!
I'm sorry to hear about the trouble with the reactivation. This will require our Billing Team to work directly with you.
I appreciate your patience with this matter and reset assured that this will be handled accordingly.
Best,
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