Skip to main content
Question

Capacity is not displayed correctly (google translation)

  • May 23, 2025
  • 1 reply
  • 69 views
Forum|alt.badge.img

Even if you delete unnecessary files in the folder and there is nothing in the folder, 44GB of storage space is still used. Could you please help me so that the storage capacity is displayed correctly?

    1 reply

    Forum|alt.badge.img

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

    Terms of ServiceAccessibility statement