Question

Capacity is not displayed correctly

Forum|Forum|5 months ago
May 23, 2025
1 reply
10 views

Forum|alt.badge.img

community-manager
Box Employee
34738 replies

It happens to me also. It says 10G use when there is no files. thank you

Forum|alt.badge.img

community-manager
Author
Box Employee
34738 replies
Forum|Forum|5 months ago
May 23, 2025

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!