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Question

Capacity does not decrease even after deleting data.

  • May 23, 2025
  • 2 replies
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Emptied trash and no space is reclaimed.  Enterprise customer with no way of fixing this. Please help

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    Hi Jamie,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2835651.

    Please reach out if there’s anything else we can assist with!

    Best,

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    is there any way to do this ourselves?  

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