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Question

Cant upload files saying box is full and to upgrade

  • May 23, 2025
  • 2 replies
  • 9 views
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I am trying to upload documents and it keeps telling me I am out of space. The account was upgraded and there is plenty of space available why is this happening

    2 replies

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    This is what I am getting lex01HMYBTHMMG3XS19MD09ZZE43Y.png

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    Hi Ginette, 

    Welcome to Box Community and glad to assist! 

    Can you cross it out (x) to suspend the upgrade prompt? 

    If this thing continues, please let us know in this forum. 

    Hope it helps! 

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