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Question

cant see my files

  • Nov 10, 2025 9:38 PM UTC
  • 1 reply
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I have logged in and my home page (which listed all my files and folders) does not display them now. 

1 reply

Rona Box
  • Community Manager
  • Nov 11, 2025 10:46 PM UTC

Hi ​@penmac, 

Welcome to Box Community, and we’re glad to help locate your missing folder. 

 

You don’t seem to have your own folders in your Box account. In this case, you could be looking for your collaborated folder, and to regain access to the affected folder please get in touch to the person who invited you to the folder or the folder owner. 

 

Hope it helps, and please let us know in the Community if you have additional questions. 

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