Hello,
I need to reach my previous Box account which created with my older email address. Since my email address no longer valid I cannot reach this account. Could you please check, the email: [personal information--redacted] Forgot password/sent email option is not validi since the address is no longer valid
Hi Tutku,
Welcome to the Box Community!
I'm sorry to hear that you are having issue accessing your Box account.
It looks like you are part of a company that requires their managed users to contact the internal helpdesk or IT team of your organization for issues related to Box.
Kindly reach out to your internal helpdesk or IT team for further assistance on looking into this.
Regards,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
