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Hi there,


I am trying to download files but it wont. It says its waiting for api.box and doesn't load anything else. I also cant see a preview of it on this browser (Chrome) even though it is fully updated.


Thanks

Hi there, 


Welcome to the Box Community! 


If you're having trouble downloading files, please check this article for troubleshooting steps: 


https://support.box.com/hc/en-us/articles/360044196153-Common-Issues-with-Downloading-Files


All the best!


 

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