Cant connect Salesforce with Box

Question

Setup on a trial and I just installed Box in our Sandbox but I get this error below when trying to connect it with any user I setup.  “You may not log in with an enterprise that does not match the service account. AccountId for User [removed by moderator] AccountId for Service Account null”

Rona Box · Answer

Hi ​@josem,Welcome to Box Community, and we’re glad to assist!To assist with your integration with Salesforce,I’ll go ahead and open a new case. A member from Box Product Support team will get in touch through email and please keep an eye out.Thanks for posting and hope it gets sorted out very soon!

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