The add new folder tab's not working ....... Any ideas on fixing would be appreciated
Question
Cant add new folder
Hi Andrew,
Welcome to the Box Community, I'm happy to help!
Can you please do the following browser troubleshooting to resolve this?
- Clear cache and cookies for your browser. Here is an article that walks through how to do this on the different browsers that Box supports.
- Use different browsers and see if it makes any difference when trying to create a new folder
- Try disabling extensions/ plug-ins from your browser, and try this again
Let us know how it goes and if you have questions and we will help you.
Regards,
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