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Question

Cant add a new user

  • May 27, 2025
  • 1 reply
  • 23 views

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I cant add a new user - I get the message "user belongs to another enterprise" but they are part of our organization - any advice?

1 reply

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Hi Charlotte,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Let us know in this forum if you have additional questions. 

We'd love to further assist!